You can now check the status of your current enrollment!

1. ONLINE: Click here and then click on check status


2. Be sure you have already followed the instructions to register your phone. If you have not previously registered your phone, please click here to enroll.

Complaints about Securus should be forwarded in writing to:

• Texas Department of Criminal Justice
  Information Technology Division
  Inmate Telephone System Contract Manager
  P.O. Box 4016
  Huntsville, TX 77342-4016
  
  
  NOTE: The Texas Department of Criminal Justice can only address complaints regarding inmates in its custody.

You can contact us by using the form provided below:

SEND

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By mail:

Texas Friends and Family Enrollment Center
5360 Legacy Drive - Suite 300
Plano, TX 75024